Frequently Asked Questions

  

Q. What sets Peppercini’s apart from other caterers?


A. Aside from being incredibly easy to work with and providing excellent service at an affordable price, Peppercini’s is always on time, never runs out of food, packs up your leftovers, and makes pricing simple and transparent. 


Q. What is included in your Wedding Menu prices? 


A. All of our menu prices in our Wedding Menu are buffet prices. 

Pricing includes: delivery; setup; tablecloths for service tables; chafing dishes; plates; napkins; silverware; service ware; all planned food and beverage. Staffing is included to set up, provide dining service, and clean up/breakdown all foodservice areas. 


Q. What’s the process for booking my wedding? 


A. After you contact us, we will schedule a consultation in our office to discuss catering options and select a menu, service ware, and decor options. 

· To schedule a consultation, email us at weddings@peppcatering.com

· Following your consultation, we will email you a proposal. To reserve your date, a 50% deposit is requested. 

· We will email back and forth to update and finalize details. 

· At least five days before your big day, confirm your final guest count. 

· On the day of your wedding, Peppercini’s will arrive at least two hours prior to the start of the reception to set up. 


Q. How many weddings have you catered? 


A. We have over 100 weddings under our belt. Our professional staff has been catering weddings for years all over Alaska. 


Q. Where can you cater? 


A. Anywhere! For special events, we have catered in Barrow, Kotzebue, Juneau, Wasilla, Palmer, Cooper Landing, Hatcher’s Pass – all over! If you are still searching for the perfect venue, view a list of our favorite venues on the Venues  link!


Q. What is your cleanup policy? 


A. Peppercini’s breaks down and cleans all food service and food prep areas. We “pre-buss” the dining area during appetizer/dinner service to remove empty plates and prepare for the next course. Want us to stay and clean up during/after your event? No problem, we charge $25 per person per hour for cleanup beyond our routine food service cleanup. 


Q. How long do you stay? 


A. After all food service has finished, Peppercini’s will pack up any leftover food for you and leave all serving and food prep areas clean. Of course, if you would like or if there is bar service, we will stay later. Staffing will be charged hourly after our normal dinner service cleanup is complete.  


Q. Other than the price listed for each menu, what other costs will I incur? 


A. We charge additional service charges only for these services: 

  •  Bar Staff 
  •  Champagne Toasts 
  •  Cake Cutting 
  •  Staff that stay past normal hours 


Q. What kind of bar service do you offer and what is included? 

 

A. Our bar service includes uniformed TAPS certified bartenders, barware, glasses, straws, ice, and keg/wine tubs. Bar service is $300 and is good for 50-150 guests and 6 hours. We break the 6 hours down as follows: 

  • 1.5 hours for setup, 4 hours of service, and 30 minutes for cleanup. 
  • Additional service hours will be charged at an hourly rate of $25 per bartender. 

Q. Is there a cost for corkage or a toast? 


A. We do not charge extra for corkage or a toast if you have bar service. Otherwise, we charge $1 per person for fancy disposable drinkware and the service to guests. 


Q. How can I pay my deposit and/or final bill? 


A. We gladly accept cash, checks, Visa, MasterCard, and American Express. However, if you pay by credit card, we have to include the 3% processing charge from our credit card processor.

 

Q. Are gratuities included in the menu price? 


A. Peppercini’s never adds gratuity, but when our staff rocks it at your wedding, we won’t say no to a little “Thank You.” The same goes for a tip jar at the bar – just tell us what you prefer!

 

Q. Do you offer military discounts? 


A. Always 10% off your total bill! Thank you for your service! 


Q. What décor do you provide for appetizer/buffet tables? 


A. We match our table linens, napkins, silverware, plates, and service ware to your theme. We will go over options with you during your consultation. 


Q. How much is the deposit and when is it due? 


A. A deposit of 50% of the anticipated to total is required to reserve your date. It is fully refundable until 120 days prior to the event. After that, cancellation will result in a 50% forfeiture of your deposit. 


Q. What is your drop-off service? 


A. Our drop-off service is an economical option that allows you to have a catered menu without paying for service staff. Drop-off service includes food, setup, plates, napkins, silverware, and service ware. You can rent tablecloths and chafers from us and return after the event. 


Q. How much is catering for children? 


A. Under 5 years old: no charge. Children 5-12 years old: deduct 33% of menu price. 


Q. Does Peppercini’s offer plated meals? 


A. We can do plated meals served to your guests at their seat. The cost for these meals is typically about 40-50% more. 


Q. Can I have a chef on site to grill steaks, carve prime rib, etc.? 


A. We do that! 


Q. What if I want “real” china? 


A. No problem. Figure an extra $5.50 per person for plates, silverware, glasses, and linen napkins. This cost covers the rental and cleaning. 


Q. Can you chill/transport my beer & wine? 


A. Yes, Brown Jug lets us pick up your chilled beverages to transport to the event. No hassle! 


Q. What does the staff wear? 


A. We have black & gray chef coats.

 

Q. When do you arrive on-site to set up? 


A. We will arrive about two hours prior to the event start time. 


Q. Can you accommodate special dietary needs (i.e. gluten free, vegetarian, etc.)? 


A. Absolutely! We want to make sure all of your guests are happy. 


Q. Can I customize menus? 


A. Yes, all of our menus are fully customizable! 


Q. Do you have packages that can fit my budget? 


A. We offer a wide range of affordably priced menus. Our drop-off catering package is our lowest priced option. It includes a variety of appetizers and eliminates the cost of staffing, which significantly lowers your costs. If you have friends/family that are willing to help you with food setup, serving, table clearing, packing leftovers, refilling beverage containers, etc., this will help you save money and stay within budget. 


Q. What if I want something that isn’t listed on your menu? 


A. Let’s talk! Our menus are a great starting point for designing your perfect meal, but there are many dishes that we can make that are not listed in our menus. Just let us know what you are thinking during your consultation and we will work together to make your menu perfect! 


Q. When is my final guest count/final payment due? 


A. A preliminary guest count is due ten days before the wedding date. Your final count is due five days before the big day. At that time, we will provide you the final cost, which you can pay via cash, check or credit card (3% processing charge applies to credit card payments). You can pay with check on the day of your wedding or call ahead to pay by card. 


Q. Do we get to take leftovers home? 


A. Always! We will pack them up for you in high-quality disposable containers and provide takeaway containers for your guests, if you choose to share!